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Family-owned business : ICMS – Success is NOT Logical
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“Competitive advantage is now based on what you know rather than what you own.” Mary Adams Have you noticed that your customers, your boss, your co-workers, your friends and your family all share something in common? They all value what you know, not what you own. If you’re a plumber, the customer values your ability...
What’s your daily nut to crack?  That’s a question I often ask business owners. What I’m searching for is, “How much do you need to sell today to break-even?” Fixed costs are the shell. Inside the shell are tasty profits. Break-even is sales revenue number your business must surpass to make a profit. Most business owners...
“People are far more interested in what works than what’s true.” This quote by Andy Stanley reminds me of my college macro-economics professor. Professor Hayashi repeatedly said, “In theory, this is how the market is supposed to work.” My professor taught what was true but failed to tell me what works. He taught sound theory....
“Put it in writing” is some of the simplest, wisest advice I’ve been given. Here are several examples: – Putting her end of life wishes in writing, made the difficult decisions at the end of my mother’s life much easier. – Putting in writing what I want my legacy to be resulted in the publishing...

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